Refund and Return Policy

  1. We ONLY accept refunds for accessories and wigs.
  2. Returns must be made within 7 days of receiving orders.
  3. We will offer 100% refund only of products which are defected, or sent by mistake.
  4. We do NOT accept refunds for customize costume.
  5. Our dressmaker will start customizing the dress for you within 2 days after receiving your payment, it’s impossible to cancel an order after 2 days.
  6. For the returns, customers will need to bear the shipping cost during the return process.
  7. Refunds will be given at the discretion of the Company Management.
  8. For more information, please contact support center